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That level of TRUST has always been respected. COMPATION is also very important to us. We have had calls from advanced age seniors who were worried about the cost to repair a problem, many times it turned out to be just a simple mistake or perhaps just a blown fuse. "No charge". HONESTY - simply put if you are dishonest or mislead your customers you will not be in business for very long. Our competitors have come and gone over the years, but we have stayed constant and reliable. We at Major Appliance are looking forward to serving our valued customers for another 45 years.